How much does it cost for IT Support?
This depends on what you need? Many IT Companies offer a one price fits all package however as not all companies are the same, we tend to look at what you need and then create the right package for you. There is no point in paying for services you do not need. Working with companies of all sizes means we have experience in what companies need. Our Managed IT services packages start at £25 per month per employee.
How long will it take you to come out?
Luckily we can fix most things remotely, therefore we do not need to visit. If you decide to use our services you will be given a SLA, a Service Level Agreement which will state how long it will take for us to respond to certain situations. Currently our SLA record for 2019 and 2020 is 100%. We really do want to ensure you stay with us which is why our staff are experts with real qualifications and experience, they get the job done quickly and on time.
Do I need to sign a contract?
Contracts are usually for twelve, thirty six or 60 months. Obviously the longer you sign up for the cheaper it becomes. Larger companies really find this a useful and financially viable way to manage their IT Managed Services. Budgets are getting tighter for many companies and outsourcing this part of their business takes away many of the hassles they have such as staff wasting time trying to sort out IT problems when they are not experienced or, in some cases causing more problems.
What does it mean for me?
Knowing you have IT support allows you and your staff to get on with running the business without worrying about your IT. Being on call 24/7/365 means helps available regardless of when you need us. If you have a problem you send and email to our IT Support Issues line and we raise a ticket for you. If you don’t have access to email then simply call us and we will raise a ticket for you.
If you are looking at IT Support for your business simply call us for a chat or you can arrange for a free business review. How much does it cost for IT Support? Not as much as you think, get in touch and we will be happy to help.