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Continuity of Business

As many as 80% of businesses who experience a disaster will go out of business within two years. Therefore, could the continuity of business present a problem? Could you still operate if you had an unexpected disaster such as a fire or a flood? At the same time, do you know how your staff will operate?  Similarly, do you have a backup of all your data? For these reasons, having a Business Continuity Plan protects your data and your reputation should the worst happen. Additionally, it also gives you a framework to ensure you are back up and running as quickly as possible.

The statistics suggest that a full disaster event for a business, such as a flood, is a one in a hundred-year event. Therefore with the rarity of such an event finding a trusted IT provider in this area can be tough.  Indeed, GNC Technology has actual experience in managing a client through such a disaster. One of our clients suffered a flood in their office resulting in no electricity for their data centre and circa 30 staff members. As a result, GNC Technology instigated the Business Continuity Plan that we had written for them. Ultimately, we worked with their great IT Department to have all devices relocated, reinstated and in operation within 24 hours.

What is Business Continuity?

How you continue to maintain critical business functions during a crisis.

  • Alternative Office Space
  • Home Working
  • Telephone Re-direction
  • Post Re-direction
  • Software as a Service

What is Disaster Recovery?

The action of fixing a failing, degraded or completely damaged infrastructure. Examples include;

  • Help with repairing Electrics
  • How to repair Cabling
  • Explain what to do with repairing or replacing damaged technology
  • Repair of the building and its structure, painting, plastering, etc.

Once in a Hundred Years

GNC Technology staff experienced this whilst working on-site for one of our clients. A boiler burst causing a flood which resulted in no power to the building for over 7 days. GNC Technology instigated the Business Continuity Plan that they had written. This resulted in all key services were restored within 24 hours and all services were restored within 48 hours.   This meant the business could still operate and service their clients, whilst the work to remediate the damage caused by the flood was undertaken.

This showed us our Business Continuity plan was effective.  Additionally it was a good experience for our staff as they knew exactly what to do and helped our clients through a very difficult time. 

GNC invoked the Business Continuity plan which included;

  • Alternative office space
  • Alternative power to the server room
  • New network cables ran from existing server room to temporary office space
  • Post and Telephony re-direction.
  • Key services were restored within 24 hours
  • All services were restored within 48 hours

Another problem you may have when going through a disaster is that your company's data may become vulnerable.  A major insurance company was fined £2,275,000 by the FSA in 2010 for the loss of 46,000 policy holders’ personal details. Every week companies are being fined for various breaches of compliance. We can help you avoid these hefty penalties.