GNC Technology consultants are Data Movement or, as commonly known, Data Migration Specialists.
For example, with one of our clients, Bluefin, we had to bring together the data held in over 40 different CRM Systems. Therefore, we had to consolidate all of this information into three new systems. As a result, they saw a considerable reduction in the number of licences needed. Ultimately this meant substantial savings on licence fees. Also, their IT Support costs reduced. Also, having only three systems meant faster access for operators.
Improved Customer Service
Firstly, having all the information in 3 places resulted in a considerable decrease in the number of complaints. Secondly, operators spent a lot less time searching and had more time to deal with even more enquiries. Therefore, call volumes increased. Thirdly, customers were not left listening to music and felt more valued as their enquiries were dealt with fast and efficiently. Finally, the staff stopped getting frustrated by a system that did not work for them.
As a result of having all the data on fewer systems, their data is more secure. Additionally, they could focus on 3 CRMs meaning cheaper costs in licensing and penetration testing fees. And, they could give someone access much more quickly than before.
GNC Technology has extensive experience of large scale data movement and migration projects both within the UK and across Europe. Contact us today to find out how data movement can help keep your business safe.
Due to the type of clients and types of projects we have taken on, we have developed our own data movement process. Consequently it has been designed and proven to deliver successful migration results. Throughout your project, Data Security and integrity are at the forefront of our process and we guarantee you will receive an industry best practice solution.
Request a Free Business Review today to see how we can help you.